The C.G.V.

Our reports are governed by the professional practices and general conditions of sale established by the federation of printing and graphic communication (Paris VI), several articles of which are listed below.

Orders

Placing an order implies the customer's full and unreserved acceptance of our general conditions of sale.

Orders processed by our employees or representatives only become final after confirmation from us.

To be taken into account, the order must include the following elements:

- The generation of the order on webdif map

- A computer file of the work to be carried out in accordance with our technical specifications.

Any proposal made by estimate commits our company for the period of validity specified on it and insofar as the services remain unchanged. In the event of modifications by the customer of the final elements, the conditions of prices and deadlines may be revised. Any request for additional work will only be taken into consideration after the customer has signed an amendment to the order form, including a possible modification of the price and delivery conditions.

Any order placed can only be canceled on the same day before 6 p.m. via our website carterie webdif, provided that the first stages of production are not already in progress.

Any order cancellation can only take place after our acceptance and will in this case be confirmed in writing in the form of an e-mail.

Complaints will be taken into account within 5 days from the date of delivery of the order.

Beyond that, no complaint will be taken into account.

Price

The catalog sale prices are firm and definitive until any new publication canceling the conditions of the previous one. The prices are invoiced on the basis of the tariff in force on the day of the order, they are exclusive of tax, in euros, to which are added the specified postage or postage paid for orders whose amount exceeds €25 for deliveries only in metropolitan France.

Billing

An invoice is established with each order.

The order will not be put into production until receipt of payment and all the elements of the order as provided for in the orders paragraph. Payments are cashable when ordering unless specifically agreed.

Payments can be made by credit card, paypal, bank transfer and check.

Computer file

Any customer is presumed to be the holder of the reproduction rights of the documents, images, logos, fonts, benefiting from the laws on intellectual property, of which he entrusts the printing to the seller. He assumes full responsibility for damages that may be invoked by a third party.

The computer files that are provided by the customer must strictly comply with our technical specifications.

It is understood that we are addressing graphic arts professionals or decision-making customers in ordering printing, capable of understanding and applying the directives given in the technical specifications.

It is agreed that our responsibility is entirely released on the defects of printing, colorimetry, font, routing / assembly, if these defects are present on your files or on the graphic elements that you transmit to us (logo, image.. .)

Corrections: if an intervention on your files proves necessary, you must send us an email specifying which order is concerned by the correction and send us the corrected file ready to use.

Time limit

Delivery can only take place if the customer is up to date with his obligations to the seller, and in particular if there is no late payment, including on orders other than those to be delivered. Delivery times are expressed in working days (Monday to Friday). The deadlines are understood as production deadlines, for which it is necessary to provide for the transport deadline for actual delivery to the customer. The transport time is thus given as an indication only.

Any delay due, either to the non-submission by the client of the documents provided for or of the proof to print accepted on the agreed date, or to the occurrence of cases of force majeure, will rightly lead to the application of additional deadlines for the production.

The occurrence of fire, strikes, disruptions in the supply of raw materials, power cuts or machine breakdowns making it impossible to perform the work entrusted to you within the scheduled time will be considered as cases of force majeure.

Any delay in the execution of orders cannot be used as a basis for their cancellation.

Given the practices accepted in the profession, our company is not required to ensure the delivery of the exact quantity provided for in the order. The customer is required to accept a tolerance of more or less than 10% of the quantities provided.

Transportation

Our goods, even free, travel at the risk and peril of the recipient. Please note that transport times are never guaranteed, unless expressly agreed between us.

Any dispute can only be accepted within 5 days at the latest following the date of actual receipt of the goods or the date of the signature of the discharge, made to the carrier by registered letter addressed to the company's headquarters.

In the event of defective delivery, only the exchange of the goods for products conforming to the details of the order is made, to the express exclusion of any damages for damage suffered directly or indirectly.

Penalty clause

Any invoice not paid on its due date will automatically result in the payment of interest in agios calculated at the rate of the Banque de France plus 2% per year, and this from the date of delivery without the need for formal notice. and will lead to the blocking of future orders and will be authorized for any other subsequent market to require, in addition to the clearance of debts, the cash payment of the entire order. Moreover, in the event that the recovery should be carried out by legal means, it will be due in addition to the amount of the invoice, either an indemnity of 10% of the sum due, or the actual costs incurred if they are higher, this in plus default interest.

Non compliance

In the event of non-compliance, the customer must send at his own expense a minimum of 10% of the order by post to the attention of carterie webdif in order to deal with the problem correctly carterie.webdif.fr reserves the right to modify depending on the case, this quantity) In the event of reprinting or reimbursement, carterie webdif is authorized to request the recovery of all the products. Shipping costs will be borne by the customer.

Jurisdiction clause

In the event of a dispute, whether on the performance of work or on the conditions of sale, the commercial court of Meaux will have sole jurisdiction, even in the event of multiple defendants or an appeal for intervention seen in warranty.